Terms of service

Milakai Terms of Service

Welcome to Milakai! By using our website and services, you agree to the following Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, please discontinue using our site and services.

1. Acceptance of Terms

By accessing or using the Milakai website, you acknowledge that you have read, understood, and agreed to these Terms, along with our Privacy Policy and other related policies.

2. Eligibility

You must be at least 12 years old or have the consent of a parent or legal guardian to use our services. By using our services, you represent that you meet this eligibility requirement.

3. Account Responsibilities

3.1 Account Creation
You may need to create an account to access certain features. You are responsible for providing accurate information during the registration process.

3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorised access or use of your account.

4. Use of Services

You agree to:

Use the website and services only for lawful purposes.
Not engage in activities that may harm, disrupt, or misuse the website or services.
Refrain from attempting to gain unauthorised access to our systems or data.

5. Orders and Transactions

5.1 Order Acceptance
Milakai reserves the right to accept or cancel orders at our discretion. Reasons for cancellation may include inaccuracies, stock availability, or suspected fraudulent activity.

5.2 Payment
All payments must be completed at checkout using the accepted payment methods. Payment details are handled securely.

5.3 Shipping and Delivery
We aim to deliver your orders promptly. Delivery times may vary and are not guaranteed.

6. Returns and Refunds

For information on returns and refunds, please refer to our Refund Policy.

7. Intellectual Property

All content, including text, images, designs, and trademarks, on the Milakai website is the property of Milakai or its licensors. Unauthorised use is prohibited.

8. Limitation of Liability

Milakai is not liable for any indirect, incidental, or consequential damages arising from your use of our services, to the fullest extent permitted by law.

9. Modification of Services

We reserve the right to modify or discontinue our services, temporarily or permanently, without notice.

10. Termination

We may terminate or suspend your account or access to our services at our discretion, without notice, for any breach of these Terms.

11. Governing Law

These Terms are governed by laws. Any disputes will be resolved in court.

12. Changes to Terms

We may update these Terms at any time. The updated Terms will be posted on this page with the "Last Updated" date. Continued use of our services constitutes acceptance of the revised Terms.

13. Contact Information

For questions or concerns about these Terms, contact us: